Frequently Asked Questions

How is your office responding to Covid-19?

During the COVID-19 pandemic our office is offering both in person and online appointments, determined by individual need.

The office is following all Alberta Health Guidelines for social distancing and sanitization.

Do I need therapy?

It can be challenging to ask for help. Oftentimes we may think that things aren’t that bad or that we can handle our struggles on our own. Some people may even worry about what others may think if they know you are coming to therapy.

Early intervention by a trained therapist can help you gain perspective on your challenges, improve your overall functioning and offset future difficulties. Just as you regularly “tune-up” your car, it is helpful to “tune-up” your coping skills. No matter how big or small your issue, whether you want to prevent something or catch it early or if you are feeling “broken down,” therapy can provide the support, information and coping strategies you need to get back on track as soon as possible.

Are sessions in person or online?

Both in person and online formats are available based on your comfort and individual needs.

What can I expect in my first session?

Your first therapy session will be 60-90mins in duration.  You will be asked to fill in a basic registration form and sign a consent form explained by your therapist.  Following this, you will be asked a series of questions to gather information about your background, presenting concern, goals, strengths, and current coping strategies.  A treatment plan will then be developed to address your goals and areas of concern.

How many sessions will I need?

The number of therapy sessions required is individually based and will depend upon:

  • your current level of functioning
  • the nature of your concerns
  • the longevity of your concerns
  • your treatment goals
  • your expected outcomes

Is the information we discuss private and confidential?

Confidentiality is essential when building a sense of safety and trust with your therapist.  Therapists are professionally and ethically obligated to keep client information confidential and written consent is required to release information to others including physicians, family members, insurance companies, probation officers, etc.

There are three circumstances in which your therapist may disclose information without your consent:

  • Your therapist receives a court order or subpoena to disclose confidential information which may include your clinical records
  • Information is disclosed by a client pertaining to the suspected abuse or neglect of a child, dependent adult, or elder
  • Information is disclosed by the client pertaining to an imminent threat of serious harm to the client or an identified other

Are your services covered by insurance?

Psychotherapy services may be covered in full or in part by your health insurance provider or employee benefit plan.  Please check your coverage carefully by asking the following questions:

  • Do I have coverage for mental health services (psychotherapy) provided by a Clinical Social Worker (MSW)?  Check both your basic and other health spending benefits.
  • How many sessions per year does my health insurance cover?
  • What is the total coverage amount per session?
  • When does my annual coverage renew?
  • How much of the coverage has already been used this year?

What is a Clinical Social Worker?

A Clinical Social Worker is Masters level Social Worker with advanced training in the assessment, diagnosis and treatment of mental health disorders. To obtain this specialized designation, a social worker must complete an extensive supervision process and pass the Association of Social Work Boards Clinical Specialty exam. Individual, Family and Group Therapy are common treatment modalities.

What is your cancellation policy?

Your scheduled appointment time is reserved exclusively for you, to work toward achieving your personal therapy goals.  In the event that you need to cancel a scheduled appointment, please allow a minimum of 24 hours notice.  Late cancellations (less than 24hrs notice) will be charged the full session fee.

What are your rates?

  • 60min sessions are $200/hr
  • 90min sessions are $300/session
  • Services beyond the therapy hour including written reports, form completion, and telephone consultations will be prorated using the standard hourly fee
  • Fees are in line with the recommended fee schedule set by Alberta College of Social Workers and College of Alberta Psychologists
  • Payment is due at the time of your session and can be made in the form of cash, cheque or e-transfer
  • Our office does not direct bill to insurance companies (unless you have been directly referred by an insurance company) but will be happy to provide you with a detailed receipt that can be submitted on your own for reimbursement
  • Corbiell Counselling & Consulting Services Inc. is an approved provider for
    • Medavie Blue Cross (Veterans Affairs & Canadian Forces)
    • the Alberta Medical Associations Physician and Family Support Program
    • the Canadian Centre for Male Survivors of Sexual Abuse
    • Canada Life
  • Psychotherapy services are tax deductible

What payment methods do you accept?

At this time, payment methods accepted are:

Your transformation starts today.

Contact Corbiell Counselling and Consulting Services